Privacy Policy

Last Updated: 05 December, 2025

This Privacy Policy (“Policy”) describes how infoHealth Solutions Ltd. (“infoHealth,” “we,” “us,” or “our”) a ThinkBio.ai, Inc. company, collects, uses, and shares personal information of users of our website, (the “Site”), and our Services. Please read this Policy carefully. By accessing or using our Site and Services, you consent to the practices described in this Policy.

The UK Government has introduced the Data Use and Access Act (DUAA) 2025, which is currently being implemented in phases and for which some provisions are already in force. infoHealth Solutions Ltd. continues to monitor all legislative and regulatory developments relating to the DUAA and will update this Privacy Policy as required to reflect any new legal obligations or data subject rights arising under the Act. Until further provisions become applicable, we will continue to process your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

As privacy laws and regulatory requirements evolve, we reserve the right to modify or update this Policy at any time. Please review this Policy periodically to stay informed about any changes

1. Information We Collect

We may collect the following types of information:

  • Personal Data You Provide: This includes information you voluntarily provide to us, such as your name, email address, phone number, company name, job title, and any other information you choose to provide when you register an account, contact us, request information, or participate in surveys or promotions.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, referring website addresses, and the pages you view directly before and after accessing our Site.
  • Financial Data: If you make purchases or use paid Services, we may collect financial information such as your payment method details (e.g., credit card number, billing address).
  • Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and other tracking technologies to collect information about your activity on our Site, your browsing history, and your device. This helps us to personalize your experience, analyze trends, and administer the Site.
  • Usage Data: Information about how you use our Site and Services, including search queries, the features you use, and the content you interact with.
  • Providers: We may receive personal information from third parties such as service providers, vendors, contractors, and other parties.
2. How We Use the Information We Collect

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Site and Services.
  • Process your requests and respond to your inquiries.
  • Personalize your experience on our Site.
  • Send you administrative information, such as updates to our policies.
  • Communicate with you about our Services, features, and promotional offers (you can opt-out of marketing communications at any time).
  • Process payments and manage your account.
  • Monitor and analyze Site usage and trends to improve our Site and Services.
  • Detect, prevent, and address technical issues, security breaches, or fraud.
  • Enforce our Terms of Service.
  • Comply with legal obligations.
3. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform Services on our behalf, such as payment processing, data analysis, email delivery, hosting Services, customer service, and marketing assistance. These providers are obligated to protect your information.
  • Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or subpoena.
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • Third parties: With your consent, we also may provide to third parties information that is not directly identifiable as connected to you, such as information that has been aggregated or de-identified.
4. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable law:

  • Access and Update: You may access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in our emails or contacting us.
  • Request Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

6. Children’s Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records. If you are under the age of 13, do not use or provide any information on or through this Site or access our Services.

7. Links to Other Websites

Our Site may contain links to third-party websites or applications that are not affiliated with us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any website or application you visit.

8. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or applicable law. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Policy periodically. Your continued use of our Site and Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Policy or our privacy practices, please contact us at: +44207 9938366, 0800 0122242

Suite 2496 Unit 3A, 34-35 Hatton Garden, Holborn, London EC1N 8DX UK